LEGAL · VERSION 2026-07.3
Employer terms
Plain language on purpose. These terms cover employers using ReelWorx MissionReady anywhere in the United States: hiring conduct, state posting rules, billing and autopay, receipts, data, and disputes.
1. The agreement
These terms are a binding agreement between your organization and ReelWorx for use of the MissionReady platform: company profiles, job listings, candidate matching, outreach, and billing. Whoever accepts them for your organization confirms they have authority to bind it. Continued use after a posted revision is acceptance of the revised terms; material changes require re-acceptance before your next billing cycle.
2. National scope and governing law
The platform serves employers across all 50 states, the District of Columbia, and US territories. This agreement is governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except where the law of a candidate's or listing's state grants rights that cannot be waived. Nothing in these terms limits protections owed to candidates under the law of the state where a listing is posted.
3. Equal opportunity and lawful hiring
You are the employer of record for every listing you publish and every hiring decision you make. You agree to comply with all applicable federal law (including Title VII, the ADA, ADEA, and USERRA) and the law of each state where you post. The platform never surfaces, and you agree never to request, protected-class information: religion, politics, health or disability status, marital or family status, or age. Veteran status is surfaced only as a positive, voluntary signal consistent with USERRA and VEVRAA.
4. Employer use of assessment results
Employer acknowledges that assessment results are provided solely as one source of job-related information to support career conversations and individualized evaluation. Employer shall not use an assessment result as the sole or determinative basis for an employment decision or apply automatic disqualification criteria, minimum personality scores, protected-class proxies, or other screening standards that have not been appropriately validated for the specific position. Employer remains solely responsible for ensuring that its hiring and employment practices comply with all applicable federal, state, and local laws, including laws governing equal employment opportunity, disability accommodation, employment testing, privacy, automated employment decision tools, and algorithmic discrimination. Employer shall evaluate each candidate individually based on the essential functions and documented requirements of the position and shall provide reasonable accommodations where legally required.
5. State posting requirements
Several states require pay ranges, benefits summaries, or specific disclosures in job postings. The platform checks your listings against a state-by-state ruleset that is refreshed daily and will block or flag a non-compliant posting, but the legal obligation remains yours. If a listing is replicated to locations in multiple states, each copy must independently satisfy the rules of its own state, and the platform applies each state's requirements to each copy.
6. Billing, slots, and autopay
Your subscription includes a set number of job listing slots and, on paid plans, a monthly hosting fee for your company page, media, and location pages — both itemized on every invoice. Additional slots are billed per slot per month. Performance charges apply only to outcomes: a per-hire fee at the published rate for your plan when you mark a hire made through the platform (included at no charge on plans that say so), and optional qualified-intro packs that add outreach tokens at a fixed published price. ReelWorx never charges per view or per application and never auctions placement. With autopay on (the default), your payment method on file is charged automatically at the start of each billing cycle and for mid-cycle purchases; mid-cycle plan and slot changes are prorated by day. You may turn autopay off at any time, in which case invoices are issued for manual payment and listings pause if an invoice is 15 days past due. Card details are held by our payment processor (Stripe); ReelWorx never stores card numbers.
7. Proration, credits, and refunds
Removing a slot or downgrading a plan creates a prorated credit applied to your next invoice; we do not refund to card except where required by law or when a charge was made in error. Closing a listing frees its slot immediately for reuse within the same cycle.
8. Receipts and electronic communications
You consent to receive billing communications electronically: a receipt after every charge and an itemized monthly statement to your billing email. You can change the billing address or turn the monthly statement off in billing settings; transactional receipts for actual charges are always sent, as required by card-network rules.
9. Your content and candidate data
You own the content you publish (listings, culture stories, media) and grant ReelWorx a license to host and display it on the platform and in share links your team creates. Candidate profiles, fit reads, and assessment narratives are shared with you for hiring evaluation only: you agree not to resell, scrape, or retain them beyond a candidate's withdrawal, and to honor deletion requests under applicable state privacy law (including CCPA/CPRA in California, and equivalent statutes elsewhere).
10. Term and termination
Subscriptions renew monthly until cancelled; cancellation takes effect at the end of the paid cycle and your public pages and listings come down then. ReelWorx may suspend an account that violates the hiring-conduct clauses immediately, with notice and a chance to cure where the violation is curable. Your billing history remains exportable for 7 years after closure.
11. Warranties and limits
The platform is provided as-is. Fit reads and narratives are decision support, never a decision: ReelWorx does not warrant any hiring outcome and is not liable for employment decisions you make. To the extent permitted by law, each party's total liability under this agreement is capped at the fees you paid in the twelve months before the claim.
12. Disputes
Both parties will try direct good-faith resolution first. Unresolved disputes go to binding individual arbitration under AAA commercial rules in Wilmington, Delaware (or remotely by agreement), and both parties waive class actions to the extent permitted by law. Either party may instead bring an individual claim in small-claims court where jurisdiction allows.
Questions about these terms? Reach us before you accept — an agreement read in full beats one clicked through.